Draft for review. Fill in the [brackets] and have this checked before launch. This is not legal advice.

Privacy

Eleven Isles is an 11+ practice game for children aged 8 to 11. This page explains, in plain English, what information we keep, why, and the choices you have. A shorter version for children is shown inside the game.

Who we are

Eleven Isles is run by [business name], [address]. We are registered with the Information Commissioner's Office, number [ICO number]. Contact us at hello@elevenisles.com.

What we keep

Information	Why	Legal basis
Grown-up's email address and sign-in	To run your family account, sync devices and send the Sunday summary	Contract
Children's first names (or nicknames) and ages	To show each child their own ship and set suitable questions	Contract
Answers, levels, practice times and rewards	To adapt questions and show progress to you	Contract
Device links	To keep a child's tablet or phone connected to your family	Contract
Early-access email sign-ups	To tell you once when founding prices open	Consent

We never ask children for their email, surname, school, photo or location. Children cannot send messages. We don't show adverts or sell information.

Who helps us

Supabase stores family accounts and progress, on servers in London.
Resend sends the Sunday summary email, from servers in Ireland.
Netlify hosts the website and game files.
Cloudflare runs our domain name and forwards emails to hello@elevenisles.com.

Each acts only on our instructions under a data processing agreement. Where information leaves the UK, it is protected by UK-approved safeguards.

How long we keep it

We keep your family's information while your account is open. If you ask us to close it, we delete it within 30 days. Accounts with no activity for [24 months] are deleted after a reminder.

Your choices

Switch the Sunday email off in the app (Parents › Family) or with the link in any email.
Ask for a copy of your family's information, a correction, or deletion, by emailing hello@elevenisles.com.
Remove another grown-up or a linked device at any time in Parents › Family.

If you're unhappy with how we've handled your information, please tell us first. You can also complain to the Information Commissioner's Office at ico.org.uk.

Cookies and storage

The game saves progress in your browser's own storage so it works offline. We don't use advertising or tracking cookies. If we add privacy-friendly visitor counts to this website, they will never run inside the game.